Contacts
Elektronická komunikácia
Najpohodlnejší spôsob ako s VSD riešiť akúkoľvek požiadavku, podnet alebo sťažnosť, je elektronická komunikácia priamo z portálu eVSD. Vašu požiadavku zaevidujete po prihlásení do Vášho účtu na eVSD prostredníctvom formulára e-Reklamácia, ktorý nájdete v záložke Prehľad.
VSD Hotline: 0850 123 312
If you have any queries related to the distribution price lists, price of services, electricity metering, supplier switch, interruptions, but also complaints, you can contact us via phone: We are here for you on working days 8:00 am – 4:00 pm.
VSD Emergency Hotline: 0800 123 332
You will get current updates on failures 24/7 on our free phone 0800 123 332 and you can also report outages in the electricity distribution.
Clients Centers
If you prefer a personal contact, or you need to deal with matters that require a delivery of written materials, you can visit one of our 2 Clients Centers. We are here for you in Košice and Prešov on working days.
Vulnerable Customer Hotline: +421 55 610–2222
The phone number is used for communication of a vulnerable customer with the distribution system operator in case of the approval of receiving information about planned interruptions of the electricity distribution into their offtake point. The contact person for communication with vulnerable customers is an operator on duty of VSD, a.s.
Ochrana osobných údajov
Zodpovedná osoba zabezpečuje dohľad nad ochranou osobných údajov pri spracúvaní osobných údajov u prevádzkovateľa. Kontaktovať ju môžete
prostredníctvom e-mailu na osobneudaje@vsdas.sk alebo písomne na adrese spoločnosti.
Obálku označte nápisom „do rúk Zodpovednej osoby“.
Expert Units
In some cases, our partners can contact VSD in their specific roles. The following contact details of selected expert units are designated for them.
Východoslovenská distribučná, a.s.
Mlynská 31
042 91 Košice
Slovakia
T +421 (0) 850 123 312
F +421 55 678–6516
info@vsds.sk